In an end-of-year letter published on the Ancestry Blog, the genealogy company’s chief executive officer Margo Georgiadis wrote that they have been listening to users’ feedback and suggestions.

Photo: Ancestry.
Ms. Georgiadis, who joined Ancestry in May 2018 after having been the CEO at Mattel for just over a year, indicated their “ambitious plans for the new year include debuting many features that you have suggested.”
Still, at this point, the improvements promised for 2019 are somewhat vague:
- new tools for making discoveries in your family tree
- an enhanced experience for connecting with your DNA Matches
- innovations harnessing the power of our unmatched digital records collections coupled with Ancestry’s DNA network, and
- making many new historical records available online.
Let’s hope there is more substance in Ancestry’s plans beyond doing the usual tweaking of the service and using fancy words PR people like to include in official statements, such as enhanced experience and innovations.
During the past several months, as a World Deluxe subscriber, I’ve experienced problems with the .com side of the website, but few on .ca. I suspect some of the problems were related to the site struggling to handle the traffic and that they will be resolved in the coming months.
Let’s hope one addition is a chromosome browser!
I do as well.
The U.S. census search engine on Ancestry is terrible. Even when entering the exact name and place, it sometimes doesn’t come up at all when a manual search finds the entry. When the correct hit does appear, it might be buried on page 6 or further back in the results. It’s quite useless right now.
Would be better if they just fixed the current problems instead of promising “new innovations.”
I hope they improve their commercials. Is Kelly Ripa butchering Italian (no, Kelly, “twelve-uh” is not Italian for 12. It’s not even close.) really the best they can do?
I just wish they would speed it up. It is very frustrating when working on a tree when my brain and my findings are ahead of what they seem able to keep track of. New things are there and then they are gone and then they are back all in a few minutes. It drives me crazy.
I’ve been terribly disappointed this week to find that when I got my DNA results; I couldn’t compare my matches by chromosone. I assumed that they would have had a chromosone browser like other sites. I’m trying to work out which chromosones come from which parent and the browser is essential to do that.