As Ontario eases health and safety restrictions, Library and Archives Canada (LAC) will resume its copy services and gradually reopen the research and consultation rooms located at 395 Wellington Street in Ottawa.
Beginning on February 22, you will be able fill in the online form to make new copy requests. To place a new order, follow this step-by-step process.
If you had submitted a request before January 11, you do not need to resubmit it. Requests previously submitted will be processed in chronological order.
Rush service, however, is still suspended and some delays may occur due to safety requirements around collection handling and because of the high volume of copy requests.
Book your visit in Ottawa
On February 22, you will be able to access the online booking system to make new reservations for the week of March 8. Researchers who had reservations in January that were cancelled due to the closure will be contacted shortly to reschedule between February 23 and March 5. For region-specific details and information on how to book your visit, consult the Reopening Library and Archives Canada web page.
LAC’s Halifax, Ottawa, Winnipeg and Vancouver offices operate independently and offer limited services at this time. Reference and genealogy teams are available to help researchers navigate the website and conduct their research using digital collections. Contact LAC by using Ask Us a Question or Ask Us a Genealogy Question forms, or by calling 1-866-578-7777 (option 8; toll-free in Canada and the United States).
